Frequently Asked Questions

Frequently Asked Questions

Where does my gift go?

Your giving to KCF goes towards making disciples of all nations. We use funds given to replace and upgrade worn-out equipment such as tents, chairs, and electronics. We also support a number of missionaries and local Christian ministries.

How secure is online giving?

All financial information is encrypted and stored by Tithe.ly’s banking partner to PCI DSS Level 1 compliant standards. PCI DSS Level 1 compliance is a set of rules stated by credit card companies and audited by an independent third party. It is the highest possible rating one can get in the electronic payment processing industry. Additionally, Tithe.ly forces HTTPS for all transaction services using TLS.

Can I give to more than one fund at a time?

One-time gifts without creating an account can only give towards one fund at a time. However, if you set up and log into your online giving account, you can choose multiple funds to give to in one transaction. In addition, creating an account and logging in saves you from having to re-enter your information every time you give.

Does giving by credit card encourage going into debt to give?

We would certainly not encourage anyone to go into debt to give. Our online giving allows those who are averse to credit cards to give using ACH transfers from their bank or by using a debit card.

However, we also recognize that many choose to use credit cards for most or all of their regular financial transactions and manage their finances responsibly in that way. This system will allow those who prefer to use credit cards to easily give to the church as well.

Are there any processing fees for my gift?

Giving by check, cash, or online bill pay through your bank has very minimal costs to the church. Online giving does generate processing fees for the church. KCF pays 2.9% + 0.30 per credit/debit card transaction and 1% + 0.30 per ACH/Bank transaction.

For example, a $100 gift by credit card would net $96.80 for ministry usage after the church pays the $3.20 of fees, while a $100 donation by ACH/e-check would net $98.70 after the church pays the $1.30 of fees.

Givers through Tithe.ly also have the option to “cover the fee” when giving. Choosing this option will add the fee to your total gift (a $100 donation by credit card would actually charge the card $103.20), and that fee would go directly to pay the fee, leaving the full $100 to go towards the ministries of the church.

How does choosing the “cover the fee” option affect my gift?

Givers through Tithe.ly have the option to “cover the fee” when giving. Choosing this option will add the fee to your total gift, and that extra amount would go directly to pay the processing fee, leaving the full gifted amount to go towards the ministries of the church. When givers cover the fee, the church records a charitable gift reflecting the amount given before the fee.

For example, if a giver chose to “cover the fee,” a $100 donation by credit card would actually charge the card $103.20, and that $3.20 would go directly to pay the fee, leaving the full $100 to go towards the ministries of the church. In this case, the church records a charitable gift of $100.00 that would be reported on your giving statement at the end of the year.

How do I give to a ministry or fund that doesn’t appear in the online giving list?

The list of giving options in online giving reflects our most common designations for gifts, along with periodic special gift options. Members may occasionally choose to give to a fund or ministry that is not listed in these common choices. In that case, simply choose the “Other” option in the online giving list and write in the memo field the name of the ministry of fund you would like the gift to be applied to.